Privacy Policy

Fix It Rob! for iPhone · Effective September 6, 2026

Fix It Rob! ("the app", "we") helps you understand damage in a home by analyzing photos you choose to take. This policy explains exactly what information the app handles, where it goes, and what stays on your phone. It is written to match how the app actually works.

What we process, and why

Photos you scan. When you scan damage, the photo is sent over an encrypted connection to our server, which forwards it to Google's Gemini API (paid tier) to generate the report. Our server holds the image in memory only for the duration of the request and does not save it, and we turn off Google's interaction storage on every request. Before upload, the app strips all photo metadata, including any embedded GPS location. Google does not use paid-tier prompts or responses to improve its models; it logs them for a limited period solely to detect and prevent abuse, under its own privacy policy.

Your city and state. The city and state you enter during onboarding (editable any time under Profile) are sent with each scan so repair cost estimates reflect your local market rather than a national average. They are also used for the "Area Intel" feature, which asks the AI provider to research construction and utility information for your area using web search. We do not store your city or state on our server beyond a short-lived cache of area research results keyed by city name, which is not linked to you.

A few onboarding answers — how handy you are, and whether you are a contractor — accompany scans so the advice is written for you. No other survey answers leave your phone.

What never leaves your phone

• Your precise location. The "Pros" feature uses your location, with your permission, to search for nearby contractors through Apple Maps directly on the device. Your coordinates are never sent to our server.
• Your scan history, reports, and photos are stored only on your device. Deleting the app deletes them.
• Your onboarding survey answers (other than the items listed above).
• Calendar events. If you allow calendar access, repairs you schedule are written to your own calendar on the device. We use full access only so we can remove an event when you delete the matching repair; we never read or transmit your other calendar data.

Service providers

• Google (Gemini API — AI analysis of scans and area research; Google Search grounding for Area Intel).
• Render (hosts our server, in the United States).
• Apple (Maps search, Calendar, and — if you subscribe — App Store payments). Apple processes payments itself; we never see your payment details and receive only what is needed to confirm an active subscription.

We do not sell personal information, and we do not share it with anyone else.

Server logs and abuse prevention

Our server keeps standard technical logs (timestamps, request outcomes, and error messages) and briefly tracks request counts per network address to prevent abuse. Logs do not contain your photos or report contents.

Your choices

• Camera, location, and calendar permissions can be changed at any time in iOS Settings; the app works without location and calendar access.
• You can edit your city, state, and other answers under Profile.
• Deleting the app removes all data it stored on your device.

Children

Fix It Rob! is not directed to children under 13 and we do not knowingly collect information from them.

Not professional advice

Reports are AI-generated, planning-level estimates based on a photo. They are not a professional inspection, engineering opinion, or contractor quote. Always confirm with a licensed professional before buying a home or starting a repair.

Changes and contact

If this policy changes, the effective date above will be updated. Questions: barrat@barratmohammad.com.